CATALINA NECKLACE
Free Shipping
True To Size
Exchange
SHIPPING - UNITED STATES
Ella Jade offers fast and reliable shipping options across the United States. Your delivery time frame will begin once your order has been dispatched, and you will receive a tracking number.
Shipping Options for the United States
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Free Basic Shipping | 7 - 12 days | FREE |
30 DAY RETURNS
NEED TO RETURN YOUR ORDER?
Easy! If you are not in love with the product that you have purchased, Vivielle will provide you with full store credit.
RETURNS POLICY
- Items must be returned within 30 days from the delivery date.
- All returns will automatically be issued store credit (this will allow you to easily re-purchase an alternative item, or the same item in a different size).
- Items marked with the FINAL SALE message or hygiene-risk products cannot be returned unless faulty.
- We do not offer refunds for final sale items, change of mind, or incorrect sizing.
- Customers who have received an incorrect item or products with a manufacturing fault will receive a refund. (Please note that the Vivielle Warehouse undertakes strict quality control on every item prior to dispatch and upon receiving return).
- Please take due care when trying on any products. (Items that are manually defected or do not comply with our returns policy will be declined and returned to the customer).
- Vivielle is not responsible for return shipping costs.
- We do not issue store credit or refunds on original shipping charges.
Care Instructions
Care Instructions
- Hand wash cold - Gently wash your garment by hand in cold water (30°C/86°F) using a mild detergent.
- Do not bleach - Avoid using bleach or harsh chemicals.
- Hang to dry - Hang your garment to dry in a shaded area to preserve its color and shape.
- Iron on low heat - Iron on a low heat setting, using a cloth to protect the fabric.
- Do not tumble dry - High heat can cause shrinkage and damage.
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BEST SELLERS
Super Fast Delivery
Free worldwide shipping and returns - customs and duties taxes included
Free Returns
We want you to fall in love with your Lavish Ivy pieces. If it’s not quite right, our seamless returns process makes it easy to find your perfect fit.
24/7 Client Support
Our dedicated Client Care team is available around the clock to assist with anything you need. Your satisfaction is our priority.
Secure & Flexible Payments
Shop with confidence using secure payment methods tailored to your convenience. We accept all major Credit/Debit cards.